Privacy Policy – HNS Global LLC
HNS Global LLC
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Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: January 1, 2025

HNS Global LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals and businesses that interact with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or engaging our services, you agree to the practices described in this policy.

Section 1

Who We Are

HNS Global LLC is a United States-based business-to-business (B2B) company providing AI automation solutions and strategic consulting services to real estate investment companies. We are not a consumer-facing business and do not knowingly collect personal information from private individuals outside of a business context.

Section 2

Information We Collect

We may collect the following categories of information when you visit our website, contact us, or engage our services:

Business Contact Information

  • Full name and job title
  • Business name and address
  • Business email address
  • Business phone number

Website Usage Information

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring URLs and device type

Communications Data

  • Emails, messages, or inquiries you send to us
  • Records of calls or SMS communications initiated by or with you
  • Notes from consulting or sales conversations

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, health information, or government-issued identification numbers.

Section 3

How We Collect Information

We collect information through the following means:

  • Direct contact: When you email, call, or otherwise reach out to us with a business inquiry.
  • Website interaction: When you visit our website, basic usage data may be collected automatically via standard web technologies.
  • Service engagement: When you retain our services and provide business information necessary for project delivery.
  • Third-party platforms: When information is shared through platforms such as GoHighLevel (GHL) or email tools in connection with service delivery.

We do not purchase or obtain consumer lead lists for unsolicited mass marketing purposes.

Section 4

How We Use Your Information

We use the information we collect solely for legitimate business purposes, including:

  • Responding to inquiries and communicating about our services
  • Delivering, managing, and improving the services we provide
  • Sending business-related follow-up communications via phone, email, or SMS
  • Maintaining records of client engagements and project deliverables
  • Complying with applicable laws and legal obligations
  • Protecting the security and integrity of our business operations

We do not sell, rent, or trade your information to third parties for their own marketing purposes.

Section 5

Telephone Communications and TCPA Compliance

HNS Global LLC conducts outbound telephone and SMS communications strictly in accordance with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all applicable Federal Communications Commission (FCC) regulations.

Our outbound calling and messaging activities are directed exclusively at business representatives who have expressed interest in our services, submitted an inquiry, or with whom we have an established business relationship. We do not engage in unsolicited robocalling or mass SMS blasting to residential consumers.

By providing your business phone number to HNS Global LLC, you consent to receive business-related calls and/or text messages from us at the number provided.

To opt out of telephone or SMS communications: Reply STOP to any text message, or contact us at [email protected] or +1 (307) 310-8652. We will honor all opt-out requests promptly and in compliance with applicable law.

We maintain an internal Do-Not-Call (DNC) list and honor the National Do Not Call Registry as required by the FTC and FCC regulations.

Section 6

Email Communications and CAN-SPAM Compliance

Any commercial email communications from HNS Global LLC comply with the CAN-SPAM Act of 2003. This means:

  • We clearly identify ourselves as the sender in all emails.
  • Subject lines accurately reflect the content of the email.
  • Every commercial email includes a clear and functional opt-out mechanism.
  • We honor opt-out requests within 10 business days.
  • We do not use deceptive headers or misleading routing information.

To unsubscribe from email communications, reply to any email with "Unsubscribe" in the subject line or contact us directly.

Section 7

Sharing of Information

We do not sell or share your personal or business information with third parties, except in the following limited circumstances:

  • Service providers: We may share information with trusted third-party vendors and platforms (such as GoHighLevel) that assist us in delivering our services, under confidentiality obligations.
  • Legal compliance: We may disclose information if required by law, court order, or government authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, with notice provided to affected parties.
  • With your consent: We may share information for any other purpose with your explicit written consent.
Section 8

Data Retention

We retain business contact and engagement information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

Communication records, including call logs and email correspondence, may be retained for up to five (5) years for compliance and business documentation purposes.

Section 9

Data Security

HNS Global LLC implements reasonable and appropriate technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. These measures include restricted access to business records, use of reputable third-party platforms with their own security standards, and secure communication practices.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security and encourage you to contact us if you have concerns about data security.

Section 10

Cookies and Website Tracking

Our website may use basic cookies or similar tracking technologies to understand how visitors interact with the site. This information is used solely for improving the website experience and is not used to identify individual visitors personally.

You may configure your browser settings to refuse cookies. Note that some features of the website may not function properly if cookies are disabled.

We do not use third-party advertising cookies or behavioral tracking for ad targeting purposes.

Section 11

Children's Privacy

Our website and services are intended solely for business use by adults. We do not knowingly collect any personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly. If you believe we may have collected information from a minor, please contact us immediately at [email protected].

Section 12

Your Rights

Depending on your state of residence, you may have the following rights regarding your information:

  • Right to know: Request information about what data we hold about you or your business.
  • Right to correct: Request correction of inaccurate information we hold about you.
  • Right to delete: Request deletion of your information, subject to legal retention requirements.
  • Right to opt out: Opt out of telephone, SMS, or email communications at any time.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Section 13

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information.

As a B2B company, the personal information we collect is primarily in a business context. We do not sell personal information as defined under CCPA. To submit a privacy request under CCPA, contact us at [email protected].

Section 14

Third-Party Links

Our website may contain links to third-party websites or platforms. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their respective privacy policies before providing any information.

Section 15

Changes to This Privacy Policy

HNS Global LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website or services after any update constitutes acceptance of the revised policy.

Section 16

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

These Terms and Conditions are also governed by our Terms & Conditions, which are incorporated by reference.